Terms of Service

1. Introduction and Acceptance

Welcome to Dions ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website located at pizz-dions.click (the "Service") operated by Dions, a food service establishment located at 2556 15th St, Denver, CO 80211, USA.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

1.1 Eligibility Requirements

To use our Service, you must:

• Be at least 18 years old or have parental consent
• Have legal capacity to enter into binding agreements
• Provide accurate and complete information when creating an account
• Comply with all applicable laws and regulations

1.2 Account Responsibility

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Company" (also "we," "us," or "our") refers to Dions, the food service establishment operating from 2556 15th St, Denver, CO 80211, USA.
• "You" or "User" refers to any individual or entity accessing or using our Service.
• "Service" refers to our website, mobile applications, food ordering system, delivery services, and all related services provided by Dions.
• "Content" refers to all text, graphics, images, music, software, audio, video, information, and other materials available through our Service.
• "Website" refers to pizz-dions.click and all associated subdomains and pages.
• "Order" refers to any food or beverage purchase request made through our Service.
• "Delivery Zone" refers to the geographical areas where we provide delivery services.

3. Use of Services

3.1 Permitted Use

You may use our Service for the following purposes:

• Personal, non-commercial use to browse our menu and place food orders
• Accessing information about our restaurant, menu items, and services
• Creating an account to facilitate ordering and delivery
• Providing feedback and reviews about our food and service
• Subscribing to our newsletter and promotional communications

3.2 Prohibited Use

You agree not to use our Service for any of the following purposes:

• Any unlawful purpose or to solicit others to perform unlawful acts
• Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• Infringing upon or violating our intellectual property rights or the intellectual property rights of others
• Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating
• Submitting false or misleading information
• Uploading or transmitting viruses or any other type of malicious code
• Spamming, phishing, pharming, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• Interfering with or circumventing the security features of the Service
• Making fraudulent orders or using stolen payment information

4. User Accounts

4.1 Registration Requirements

To access certain features of our Service, you may be required to register for an account. When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept all risks of unauthorized access to your account

4.2 Account Security

You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or password.

4.3 One Account Per Person

Each user may maintain only one active account. Creating multiple accounts to circumvent restrictions or abuse our services is prohibited.

4.4 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion. You may also delete your account at any time by contacting us.

5. Products and Services

5.1 Food Safety and Quality Standards

We are committed to maintaining the highest standards of food safety and hygiene in compliance with all applicable health department regulations. All food preparation follows established safety protocols and temperature control guidelines.

5.2 Product Descriptions and Availability

We strive to provide accurate descriptions of our menu items, including ingredients, portion sizes, and nutritional information. However:

• Menu items and prices are subject to change without notice
• We reserve the right to discontinue any menu item
• Seasonal availability may affect certain ingredients
• Images are for illustration purposes and actual items may vary

5.3 Pricing and Payment

All prices listed on our Service are in United States Dollars (USD) and include applicable taxes unless otherwise stated. We accept major credit cards, debit cards, and other payment methods as indicated during checkout. Payment is due at the time of order placement.

5.4 Order Acceptance and Cancellation

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Inability to deliver to the specified address
• Orders placed outside our delivery zone

5.5 Delivery Terms and Timing

We offer delivery services within designated zones around our location. Delivery terms include:

• Estimated delivery times are approximate and not guaranteed
• Delivery may be delayed due to weather, traffic, or high demand
• You must be available to receive your order at the specified address
• We may require identification for certain orders
• Delivery fees apply and vary by distance and order size

5.6 Minimum Order Requirements

Minimum order amounts may apply for delivery orders, varying by delivery zone and time of day. These requirements will be clearly displayed during the checkout process.

5.7 Temperature-Sensitive Item Handling

We take special care in packaging and delivering temperature-sensitive food items. However, we cannot be responsible for food quality deterioration after delivery is completed.

5.8 Returns and Refunds

For information about returns and refunds, please refer to our Refund Policy, which is incorporated into these Terms by reference.

6. Intellectual Property

6.1 Our Content Ownership

The Service and its original content, features, and functionality are and will remain the exclusive property of Dions and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Service for personal, non-commercial purposes in accordance with these Terms.

6.3 User Content License

By submitting content to our Service (including reviews, comments, photos, or feedback), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in any media.

6.4 Copyright Infringement

We respect the intellectual property rights of others. If you believe that any content on our Service infringes your copyright, please contact us with detailed information about the alleged infringement.

7. User Content

7.1 Responsibility for Content

You are solely responsible for any content you submit, post, or transmit through our Service. This includes reviews, comments, photos, and any other materials you provide.

7.2 License Grant

By submitting content, you grant Dions the right to use, display, and distribute your content for marketing and promotional purposes across our platforms and social media channels.

7.3 Prohibited Content

You may not submit content that:

• Is false, misleading, or deceptive
• Infringes on intellectual property rights
• Contains hate speech or discriminatory language
• Is obscene, vulgar, or offensive
• Promotes illegal activities
• Contains personal information of others without consent
• Is spam or commercial in nature

7.4 Content Removal

We reserve the right to remove any user content that violates these Terms or that we deem inappropriate, without prior notice.

8. Disclaimers

8.1 Service "As Is"

Our Service is provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our Service or the information, content, materials, or products included on our Service.

8.2 No Warranty of Uninterrupted Service

We do not warrant that our Service will be uninterrupted, secure, or error-free. We may experience hardware, software, or other problems or need to perform maintenance related to the Service, resulting in interruptions, delays, or errors.

8.3 Third-Party Content

Our Service may include content from third parties. We are not responsible for examining or evaluating such content and do not warrant or endorse any third-party content.

8.4 Professional Advice Disclaimer

Any nutritional information provided is for general informational purposes only and should not be considered professional dietary or medical advice. Consult with healthcare professionals regarding specific dietary needs or health concerns.

9. Limitation of Liability

9.1 Maximum Liability Limits

To the fullest extent permitted by applicable law, in no event shall Dions, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or goodwill, arising from your use of the Service.

9.2 Excluded Damages

Our liability for any claims relating to the Service shall not exceed the amount you paid us for the Service in the twelve (12) months preceding the claim.

9.3 Essential Purpose

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Dions and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, including attorney's fees, arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit through the Service

This indemnification obligation will survive these Terms and your use of the Service.

11. Third-Party Links and Services

11.1 External Links

Our Service may contain links to third-party websites or services that are not owned or controlled by Dions. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

11.2 Third-Party Terms Apply

Your interactions with third-party services are governed by their respective terms and conditions and privacy policies.

11.3 No Endorsement

We do not endorse or assume responsibility for any third-party content, products, or services accessible through our Service.

12. Termination

12.1 Termination by Company

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including breach of these Terms.

12.2 Termination by User

You may terminate your account at any time by contacting us or by discontinuing use of the Service.

12.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. All provisions of these Terms that should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

13. Governing Law and Disputes

13.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to conflict of law provisions.

13.2 Jurisdiction and Venue

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Denver, Colorado, and you hereby consent to personal jurisdiction and venue therein.

13.3 Dispute Resolution

We encourage you to contact us first to resolve any disputes informally. For formal disputes, both parties agree to attempt resolution through mediation before pursuing litigation.

14. Changes to Terms

14.1 Right to Modify

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

14.2 Notification of Changes

We will provide at least 30 days' notice prior to any new terms taking effect for material changes. What constitutes a material change will be determined at our sole discretion.

14.3 Continued Use Acceptance

Your continued use of the Service after the effective date of revised Terms constitutes acceptance of those terms.

15. General Provisions

15.1 Entire Agreement

These Terms constitute the entire agreement between you and Dions regarding the Service and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or any other term.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our reasonable control, including natural disasters, pandemics, or government actions.